For a standard pickup (i.e. from a hotel or home address), your chauffeur will wait for 30 minutes before leaving the pickup point. The first 15 minutes are complimentary, and you will only be charged for the remaining 15 minutes. If you know ahead of time you may be delayed, we recommend reaching out to us via chat so that we can find a workaround for you.
Wait time at the airport
Airport and long-distance train station pickups come with one hour of complimentary wait time before the chauffeur will leave the pickup location, e.g. if you schedule your airport pickup for 10 AM, your chauffeur will wait until 11 AM free of charge.
By providing your flight or train number when booking, your chauffeur will be able to track your arrival time and adjust your pickup time for any delays and early arrivals (where possible). If there is a very long delay and the chauffeur is unable to wait, we will contact you to work out an alternative solution.
Wait time at a stop
The complimentary wait time for your booking only applies to waiting at pickup. Any wait time accrued at a requested stop mid-way on your journey is charged at a per-minute rate, which varies from city to city. More information on requesting a stop can be found here.
Yes, we offer intercity transportation services for routes that are 150 km or longer. For more detailed information regarding specific routes, pricing, and availability, we encourage you to contact us directly. Our dedicated team is here to assist you and provide all the necessary details to ensure a seamless travel experience tailored to your needs.
Yes, we provide long-distance travel services designed to meet your needs. By clicking here, you can easily reach out to us and take advantage of our exclusive promotional pricing tailored specifically for you. Our team is committed to offering you a premium travel experience with personalized solutions and competitive rates. Don't miss the opportunity to explore our special offers and let us make your journey smooth and enjoyable.
We provide detailed information about the maximum capacity of our vehicles, allowing you to see how many passengers can be accommodated and place your order accordingly. If you have any special requests or specific requirements, feel free to contact us, and our team will be happy to assist you in fulfilling your needs.
We work exclusively with drivers who have successfully passed rigorous driving tests, diction assessments, and adhere to high standards of professional appearance. In the rare event that you experience any issues with our drivers, please do not hesitate to contact us through our contact page. Our team is dedicated to resolving any concerns promptly and ensuring your satisfaction.
Based on your specific needs, we offer customizable services such as intercity travel, hourly rentals, airport transfers, event transportation, and more. You can select the vehicle that best suits your requirements directly from us. Alternatively, you can reach out to us through our contact page to share your unique requests, and our team will ensure to provide a tailored solution to meet your expectations.
We offer a wide range of luxury vehicles to suit your needs, including Mercedes S-Class, E-Class, V-Class, Electric Class, Minibus Class, and many other options tailored to your preferences. You can explore the details of our fleet through our gallery page and contact us for further assistance. Our team is ready to help you choose the perfect vehicle for your requirements.
