No. If your chauffeur is delayed and you would like to cancel the booking, you can do so free-of-charge to call us.
By visiting our contact page, you can specify your desired requests in detail, and we will respond to you either via phone or email with a personalized offer.
"The waiting time may vary depending on the location. For hotel and airport transfers, our chauffeur will wait for up to 45 minutes. If the guest does not arrive within this time frame and the captain has not been notified, the booking will be subject to a paid cancellation."
Within the scheduled time frame specified, our chauffeur will be waiting for you promptly without any delay.
Alongside Privateluxurylimousine’s existing pre-booked service, our new chauffeur-hailing service has launched in select cities. It´s the same high-quality service you already know and love, with a faster pick up. In mere moments, you are greeted by a fully licensed chauffeur who will take you to your destination in comfort. The same fleet of stylish black cars is used for both pre-booked and chauffeur-hailing rides, with premium electric vehicles given top priority.
While renting luxury vehicles, you have the option to customize the notes section for your chauffeur according to your preferences. Alternatively, you may leave specific instructions for the chauffeur to personalize your journey as per your requirements, ensuring a tailored and seamless experience throughout your ride.